Terms of service

Last Updated: April 3, 2026

Welcome to Equestire. These Terms of Use ("Terms") govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Equestire

Equestire is an online retailer specializing in handcrafted horse saddles and horse riding accessories. We proudly serve customers worldwide by offering quality equestrian products and related services.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However, we do not guarantee that all information on this website is complete, current, or error-free.

Due to the handcrafted nature of many of our products, slight variations in color, leather texture, tooling, and finish may occur and should not be considered defects.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.

4. Pricing and Payment

All prices displayed on our website are listed in the currency shown at checkout and are subject to change without notice.

We accept major payment methods offered through our secure checkout system. By submitting payment information, you represent that you are authorized to use the selected payment method.

Orders may be canceled or refused if fraudulent activity is suspected.

5. Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including but not limited to:

  • Product unavailability
  • Pricing or listing errors
  • Payment authorization issues
  • Suspected fraudulent transactions

If your order is canceled after payment has been received, a full refund will be issued.

6. Shipping and Delivery

Equestire ships internationally from India.

Estimated delivery times are provided for convenience only and are not guaranteed. Delays caused by customs authorities, shipping carriers, weather conditions, or other circumstances beyond our control are not the responsibility of Equestire.

Customers are responsible for any customs duties, taxes, or import fees required by their local jurisdiction.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns and exchanges are subject to our Refund & Return Policy.

Products must be returned unused and in their original condition unless they are defective or damaged upon arrival.

Customized or personalized products may not be eligible for return.

8. Product Use and Safety

Horse riding and equestrian activities involve inherent risks. Customers are solely responsible for ensuring that any saddle or riding accessory purchased from Equestire is suitable for their intended use.

We strongly recommend that all saddles and equipment be properly fitted and regularly inspected before use.

Equestire shall not be liable for injuries, damages, or losses arising from the improper use, installation, maintenance, or modification of any product.

9. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, product descriptions, designs, and website layout, is the property of Equestire or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content from this website without prior written permission.

10. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Copy or scrape website content without permission.
  • Use the website to transmit malicious software or harmful code.

Violation of these Terms may result in termination of your access to the website.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Equestire and its affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for that product.

12. Disclaimer of Warranties

This website and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

Equestire disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement, except where prohibited by law.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. Equestire is not responsible for the content, policies, or practices of these external sites.

Accessing third-party websites is at your own risk.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We reserve the right to modify or update these Terms of Use at any time without prior notice.

Changes become effective immediately upon posting to this page. Continued use of the website constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to the operation of Equestire, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the website shall be resolved through the appropriate legal channels in the applicable jurisdiction.

17. Contact Us

If you have any questions regarding these Terms of Use, please contact us:

Equestire
Email: equestire@gmai.com

We appreciate your trust in Equestire and thank you for choosing us for your equestrian needs.